1. Full payment must be received by the specified deadline(s) in order to take advantage of any pre-season savings. If you are mailing in your payment, please remember to take mail delivery times into consideration. Please note, pass cards will not be released without full payment.

2. Each passholder must complete and sign Brimacombe's 2019-20 General Waiver upon purchase. A pass card will not be released until a completed waiver has been received by Member Services at the Main Office. All members/passholders under the age of 18 require a parent/guardian signature on their waiver. 

3. Your annual membership/winter season pass fee entitles you to use the facilities from the first to last day of winter operations within the conditions of your pass. Brimacombe's regular hours of operation run from January 6, 2020 to March 15, 2020, Monday through Saturday, 9:00 a.m. to 9:30 p.m. and Sunday, 9:00 a.m. to 4:30 p.m. – seven days a week and six nights a week. Weather and snow conditions permitting, operational hours will be updated throughout the season and your pass will be honoured within the conditions of its use if the facility is open for winter operations before and after these dates. Brimacombe reserves the right to close some or all of its business operations for special events, inclement weather or operational considerations.

4. MEMBER LOYALTY PROGRAM: Individuals who have been active members for more than five (5) consecutive seasons including the most recent season, are eligible for an annual Member Loyalty (ML) Savings beginning in their sixth (6) consecutive season of active membership. The $50 savings will automatically be applied to your respective membership rate before calculating any applicable taxes. If you are unable to renew this season, please pay the Absentee Fee in order to put your membership status on hold for the season and remain eligible for your ML Savings in following seasons. Although the Absentee Fee is not recognized as an active year towards the program, it does allow you to retain your accumulated years. ML Savings are applicable to the qualifying member only, are non-transferable and cannot be applied to Absentee Fees. Contact us for complete program terms & conditions. Season passes do not qualify for the ML Program.

5. A $30+HST Administrative Fee will be charged for all return cheques.

6. Passholders must not access hill facilities without their pass. If the pass is misplaced or forgotten, a complimentary Lost/Forgot Pass lift ticket may be issued once per season at Guest Services. If you forget your pass a second time you will have to purchase a regular priced lift ticket.

7. If your pass card is lost or stolen, a replacement card may be reprinted once per season for $75+HST. There are no complimentary lost pass reprints. After one reprint per season, a replacement card must be repurchased for $125+HST.

8. No credits or refunds will be considered without the purchase of Pass Protection.

9. Pass cards are non-transferable and remain the property of Brimacombe. Any person found lending their card to anyone or breaking facility rules will have their pass privileges cancelled with no refund. We reserve the right to revoke your card at anytime with no refund.

Pass Protection provides coverage on your Membership or Season Pass product during the winter season against serious medical situations (including injury) that prevent you from using your pass, employment transfers that require relocation greater than 125 km from Brimacombe or pregnancy/childbirth.

Pass Protection is only available when purchasing a Brimacombe Membership or Season Pass and it cannot be purchased at a later date. 

No refund or credit will be considered without the purchase of protection.

Period of Coverage:
Coverage on the specific Membership or Season Pass product begins on the date that protection is purchased and is terminated on the last day of the winter season in which the Membership or Season Pass is valid. 

Memberships and Season Passes of Protected Passholder’s are non-refundable outside of the period of coverage listed above.

Summary of Coverage:
Prior to the end of the applicable winter season, Pass Protection allows for the opportunity for the cancellation or partial refund of the price of a Protected Passholder’s Membership or Season Pass, as detailed under the Terms and Conditions and Refund Schedule, in the event of:

  • Serious Injury, Illness or Death preventing participation in skiing/snowboarding for the lesser of at least 60 consecutive days or the remainder of the season.
  • Employment Transfer requiring relocation of the Protected Passholder’s principle residence further from Brimacombe and outside a 125 km radius of the ski area.
  • Pregnancy or Childbirth

Other than under the conditions listed above, and detailed in the Terms and Conditions, each Protected Passholder’s Membership or Season Pass, to be collectively referred to herein simply as the “Pass”, is non-refundable and non-transferable.

Protected Persons:
This coverage will allow for the opportunity for the cancellation or partial refund of the Pass for the Protected Passholder only.

Terms & Conditions:

  • No credit or refund will be considered without the purchase of individual Pass Protection.
  • Pass Protection must be purchased simultaneously with each applicable Membership or Season Pass. It cannot be added at a later date.  
  • Pass Protection option is $10 per passholder and subject to applicable taxes.
  • Accepted or declined statement for each passholder will appear on your account and receipt of sale. 
  • A complete Refund Request Package must be submitted in writing to Brimacombe Guest Services department and must include a completed Refund Request Form, all proper supporting documentation (as outlined below) and your Pass(es). Refund Request Forms are available at Brimacombe’s Main Office, or by request by phone (905-983-5983) or email (guestservices@brimacombe.ca).
  • Supporting documentation must be included in your Refund Request Package and must consist of:
  • In the case of Serious Injury, Illness or Death:
    • A medical note or certificate stating the date of injury/illness and type of injury/illness, stating that the individual is unable to ski/snowboard and estimated recovery time before alpine skiing/snowboarding can be resumed.
    • Medical conditions and injuries must restrict user from skiing/snowboarding at Brimacombe for the lesser of at least 60 consecutive days or the remainder of the season.
    • In the case of death, a copy of the death certificate for the Protected Passholder must be submitted.
  • In the case of Employment Transfer:
    • An employer’s letter on company letterhead stating the location, start date and length of transfer
    • The named Participant’s principle residence must move further from Brimacombe, and outside a distance greater than 125 km from the ski area.
  • In the case of Pregnancy or Childbirth:
    • A medical note must be submitted with the Refund Request Package verifying the pregnancy.
  • The total amount refunded is dependent on the date on which the complete Refund Request Package is received, not the initial date of non-participation.
  • No refund request will be considered after the last day of winter operations.
  • The fees paid for Pass Protection coverage are non-creditable and non-refundable under any circumstances.
  • Pass Protection applies to the named passholder only and is non-transferable.
  • All refunds are calculated on pre-tax values.
  • All refunds are subject to a $30 Admin Fee. Alternately, if the Protected Passholder is a Member, they may choose to pay instead a $50 Absentee Fee to hold their pre-purchase position in Brimacombe’s Member Loyalty Program. (Members who have had their membership cancelled or partially refunded under the Pass Protection Program are not considered Active members in that season.) All fees are subject to applicable taxes.
  • Factors including the number of days that the Pass(es) were used and/or whether or not the Pass(es) were issued to the Passholder(s) will not be considered in the claim.
  • All refund requests are at Brimacombe’s discretion and are subject to review and approval by Brimacombe management.
  • Brimacombe reserves the right to amend this policy at any time.

Refund Schedule:
All refunds are subject to a $30 Admin Fee plus applicable taxes per pass. 

Date on which the Completed Refund Request is Received  Eligible Refund
Prior to Opening Day of Winter Operations 100%
Opening Day to January 5 80%
January 6 to 31 50%
February 1 to 29 25%
March 1 to Closing Day of Winter Operations 0%


If Pass Protection is declined:
No refund or transfer of the season pass will be offered under any circumstances. Any refund requests submitted without Pass Protection will be declined.

Lesson Program Protection provides coverage on your Lesson Program and Program-Related Products during the winter season against serious medical situations (including injury) that prevent you from completing your program, employment transfers that require relocation greater than 125 km from Brimacombe or pregnancy/childbirth.

Lesson Program Protection is only available when purchasing a Brimacombe 8-Week Lesson Program, 6-Week Program or 4-Week Discover Program and it cannot be purchased at a later date.

No refund or credit will be considered without the purchase of protection.

Period of Coverage:
Coverage on the specific program product begins on the date that protection is purchased and is terminated on the last day of the applicable program.

A Protected Lesson Program is non-refundable outside of the period of coverage listed above.

Summary of Coverage:
Prior to the end of program, Lesson Program Protection allows for the opportunity for a prorated refund on your Winter Program and Program-Related Products, if you are no longer able to complete the program due to: 

  • Serious Injury, Illness or Death preventing participation in skiing/snowboarding for the remainder of the program. 
  • Employment Transfer requiring relocation of the Protected Participant’s principle residence further from Brimacombe and outside a 125 km radius of the ski area.
  • Pregnancy or Childbirth

Other than under the conditions listed above, and detailed in the Terms and Conditions, each Lesson Program is non-refundable and non-transferable.

Protected Products and Person:
This coverage allows for the opportunity for a prorated refund of a Protected Lesson Program and Protected Lesson Program-Related Products. 

Protected Lesson Program-Related Products include, if applicable, your associated Rental Package and/or Program+ Pass purchased in association with the Protected Lesson Program under the same named Participant.

Lesson Program Protection does not cover independent Season Pass Products such as Magic Passes and/or Night Season Passes, nor Membership purchases.

Terms & Conditions:

  • No credit or refund will be considered without the purchase of Lesson Program Protection.
  • Lesson Program Protection must be purchased simultaneously with each applicable Program. It cannot be added at a later date.  
  • Lesson Program Protection option is $10 per Program, per Participant and subject to applicable taxes.
  • Accepted or declined statement for each Program will appear on your account and receipt of sale. 
  • A complete Refund Request Package must be submitted in writing to Brimacombe Guest Services department and must include a completed Refund Request Form and all proper supporting documentation, as well as, if applicable, all associated rentals must be returned and your Lesson Program Card or your Program+ Pass must be included in the Refund Request Package. Refund Request Forms are available at Brimacombe’s Main Office, or by request by phone (905-983-5983) or email (guestservices@brimacombe.ca).
  • Supporting documentation must be included in your Refund Request Package and must consist of:
  • In the case of Serious Injury, Illness or Death:
    • A medical note or certificate stating the date of injury/illness and type of injury/illness, stating that the individual is unable to ski/snowboard and estimated recovery time before alpine skiing/snowboarding can be resumed.
    • Medical conditions and injuries must restrict user from skiing/snowboarding at Brimacombe for the remainder of the program.
    • In the case of death, a copy of the death certificate for the named Participant must be submitted.
  • In the case of Employment Transfer:
    • An employer’s letter on company letterhead stating the location, start date and length of transfer
    • The named Participant’s principle residence must move further from Brimacombe, and outside a distance greater than 125 km from the ski area.
  • In the case of Pregnancy or Childbirth:
    • A medical note must be submitted with the Refund Request Package verifying the pregnancy.
  • The total amount refunded is dependent on the date on which the complete Refund Request Package is received, not the initial date of non-participation.
  • If the participant is part of a semi-private lesson, the refund will be relative to the number remaining participants in the program – the pro-rated refund will be on the difference between the original combined payment and the re-calculated fee based on the number of participants remaining in the lesson.
  • No refund request will be considered after the last day of the program.
  • The fees paid for Lesson Program Protection coverage are non-creditable and non-refundable under any circumstances.
  • Lesson Program Protection applies to the specified Program and named Participant only and is non-transferable
  • All refunds are calculated on pre-tax values.
  • All refunds are subject to a $30 Admin Fee and are subject to applicable taxes.
  • Factors including the number of lessons missed prior to submitting the completed refund request will not be considered in the claim.
  • All refund requests are at Brimacombe’s discretion and are subject to review and approval by Brimacombe management.
  • Brimacombe reserves the right to amend this policy at any time.

Refund Schedule

All refunds are prorated according to the refund schedule below and are subject to a $30 Admin Fee plus applicable taxes per program.

8-Week Schedule

Classes Remaining as of Date on which the Completed Refund Request is Received Eligible Refund %
8 100.0%
7 87.5%
6 75.0%
5 62.5%
4 50.0%
3 37.5%
2 25.0%
1 12.5%
0 0.0%


6-Week Schedule

Classes Remaining as of Date on which the Completed Refund Request is Received Eligible Refund %
6 100.0%
5 83%
4 67%
3 50%
2 33%
1 17%
0 0%


4-Week Schedule

Classes Remaining as of Date on which the Completed Refund Request is Received Eligible Refund %
4 100%
3 73%
2 46%
1 19%
0 0%


If Lesson Program Protection is declined:
No refund of the program will be offered under any circumstances. Any refund requests submitted without Lesson Program Protection will be declined.

1. Each lesson participant is eligible to purchase a maximum one Program+ Pass per lesson program per participant.

2. Each 2020 Program+ Pass must be assigned to and used by one specified passholder. The passholder must be the participant of the 8-Week Program. The passholder's name and photo will be printed on the pass. 

3. Program+ Pass cards are non-transferable and remain the property of Brimacombe. Any person found lending their card to anyone or breaking facility rules will have their pass privileges cancelled and their position in the lesson program terminated with no refund. We reserve the right to revoke your card at any time with no refund.

4. Each 8-Week Participant must complete and sign Brimacombe's 2019/20 General Waiver. A Program+ Pass will not be released until a completed waiver has been received by Guest Services at the Main Office. All participants/passholders under the age of 18 require a parent/guardian signature on their waiver. 

5. Participant may not carry a Program Card and Program+ Pass at the same time. If a Program Card has already been issued, it should be returned prior to the Program+ Pass being released.

5. Each Program+ Pass is valid from January 11 to March 1, 2020 between 9:00 a.m. to 4:30 p.m. on the same day of the week as the participant's scheduled lesson only, as indicated on the Pass.

6. Program+ Passholders must not access hill facilities without their pass.

 If the pass is misplaced or forgotten, a complimentary Lost/Forgot Pass lift ticket may be issued once per season at Guest Services. If you forget your pass a second time you will have to purchase a regular priced lift ticket.

7. If your Program+ Pass card is lost or stolen, a replacement card may be reprinted once per season for $75+HST. There are no complimentary lost pass reprints. After one reprint per season, a replacement card must be repurchased for $125+HST.

8. No credits or refunds of Program+ Passes will be considered without the purchase of Lesson Program Protection by the passholder.

9. Brimacombe reserves the right to amend this policy at any time.

1. A complete registration form and payment must be received by the specified deadline(s) in order to take advantage of any pre-season savings. 

2. As part of Brimacombe's Member Perks Program, active Members in good standing are eligible for $50 off the current pricing for 8-Week Group and Private Programs and $25 off the 6-Week Freestyle Terrain Park Sessions.

To qualify for the savings, the participant must be an active Member in the season in which they are registering for programs in, at time of registration. Please note, Night Season Passes and Magic Passes do not qualify for Member Perks.

3. Program registrations will be processed on a first-come, first-serve basis, based on availability. 

4. Each participant must complete and sign Brimacombe's 2019/20 General Waiver upon purchase. All participants under the age of 18 require a parent/guardian signature on their waiver. A Program Card, or applicable alternate Pass, will not be released until a completed waiver has been received.

5. Your program fee includes a Program Card that provides lift/slope access during your scheduled lesson time, as well as a bonus 30 minutes immediately after the scheduled lesson time to practice what you learned that day. Should you wish to hit the slopes before your lesson or after your Program Card expires, you will need to purchase a lift ticket, Program+ Pass (if applicable), Season Pass or Membership.

Participants that purchase a Membership for the same season as their lesson, after purchasing their lesson, may be eligible to receive a $50 or $25 lesson credit, before applicable taxes, towards their Membership. Please contact Guest Services for more details and to check your eligibility.

6. All participants must wear their valid Program Card, or if applicable, Program+Pass, Season Pass or Membership, to participate in their lesson program and access lifts/slopes during the specified time period. This card must have a recent photo of the participant on it. Photos can be submitted electronically during or after registration or they can be captured in-person at Brimacombe’s Main Office during posted office hours. We strongly recommend completing these steps prior to the first day of lessons! Brimacombe is not responsible for lesson time missed due to pick up wait times on the first day.

7. Participants may not participate in lesson or use their program lift/slope access without their Program Card. If the Card is misplaced or forgotten, a complimentary Lost/Forgot Program Card lift ticket may be issued once per season at Guest Services. If you forget your Card a second time you will have to purchase a regular priced lift ticket.

8. If your Program Card is lost or stolen, a replacement card may be reprinted once per season for $75+HST. There are no complimentary lost card reprints. After one reprint per season, a replacement card must be repurchased for $125+HST.

9. Program cards are non-transferable and remain the property of Brimacombe. Any person found lending their card to anyone or breaking facility rules may have their card privileges cancelled and their position in the lesson program terminated with no refund. We reserve the right to revoke your card at anytime with no refund.

10. Brimacombe reserves the right to cancel any program/lesson prior to the start of the program due to lack of enrolment, weather conditions, staff changes or other considerations.

11. We will make every attempt to accommodate requests for specific classes; however, classes are created based on age and ability level and due to the high volume of enrolment in our group programs, we unfortunately cannot guarantee accommodation of all requests.

12. Missed lessons by students in a multi-week program cannot be made up.

13. Instructors are unable to wait for participants who are running late. If you are running late for your lesson, we will make every attempt to assist you with meeting up with your class/Instructor; however, the facility is quite large and the staff will not remain in the same area each week. Brimacombe is not responsible for lesson time missed due to arriving late.

14. No program credits or refunds will be considered without the purchase of Lesson Program Protection.

15. If Brimacombe is open, lesson programs will run. Lesson programs run on the same day and time for 8 or 6 consecutive weeks, dependent on the program length. In the event of a facility closure, program participants will be provided with full day lift/slope access for the participant in the 9th/7thweek on the same day as their timeslot, in lieu of the cancelled lesson(s). If the participant also purchased an 8-week Equipment Rental, the rental will also be extended to the 9th/7thweek.

Due to high enrolment numbers in our multi-week programs, we are unable to call participants in the event of an unscheduled closure. Please check the email address you provided at registration, call our Snow Line (905-983-7669/1-877-672-2582) or check our website and social media accounts for updates. 

16. If you miss your final lesson, we will hold your report card for you at the Snow School until April 30.

17. All Snow School participants are required to wear an appropriate ski/snowboard helmet during their lesson. Participants may bring their own helmet or choose a rental option for an additional fee. Brimacombe is not responsible for lesson time missed due to failing to wear a helmet and/or an appropriate helmet.

18. A $30+HST Administrative Fee will be charged for all return cheques.

19. Brimacombe reserves the right to move students to the appropriate lesson or program for their ability.

20. Brimacombe reserves the right to amend these terms and conditions at any time.

Safe Program Commitment

Every participant and Brimacombe employee has the right to feel safe and comfortable in our lessons. Brimacombe will make every reasonable effort to provide a safe and nurturing environment for all people in our program setting. 

Behaviour Policy 

Participants are expected to conduct themselves in a respectful and courteous manner towards staff, other participants and their natural surroundings. Our expectations will be discussed with each participant on the first day of lessons and on an ongoing basis. 

Participants who persist in behaviour that is dangerous to themselves, staff and/or other participants, or adversely affects the quality of the lesson program and surrounding environment, may be requested to leave the program for the day and/or remaining week(s) enrolled. No refunds will be issued if a participant is dismissed from the program. 

Anti-Bullying Commitment 

Brimacombe does not tolerate bullying, in any of its forms. Our goal is to provide a safe, cooperative and stable environment where our participants can thrive. 

We recognize that bullying can have adverse effects on a participant’s development and experience and Brimacombe is ready to respond to any forms of bullying, including but not limited to, verbal, physical, emotional and any situation that creates discomfort for a participant or employee. 

All staff are trained in strategies to quickly and effectively deal with and dispel any issues that may arise. Brimacombe’s supervisors and management team will also be directly involved in addressing these issues and creating meaningful dialogue with the participant (s), in conjunction with support from involved families, to achieve a positive resolution. 

Participants who persist in bullying behaviours that adversely affect employees and/or other participants, or adversely affects the quality of the program and surrounding environments, may be requested to leave the program for the day and/or remaining week(s) enrolled. 

Parents/guardians are encouraged to help prepare their participants for Snow School lessons, taking an active role in contributing to a positive climate of inclusion and respect. We encourage parents/guardians to go over Brimacombe’s Bullying Policy with their participants, as well as discuss proactive strategies for how to ensure cooperation and inclusion between other participants. Parents/guardians are encouraged to emphasize that if their participant feels excluded, they are to let their instructor know right away.

Important Note: all Snow School participants are required to wear an appropriate ski/snowboard helmet during their lesson.

1. 8-Week Ski and Snowboard Rental Packages,as well as 8-Week Helmet Rentals, are available for an additional fee only to registered participants in an 8-Week Lesson Program. 

2. Rentals may be added on the initial Lesson Program application form or anytime afterwards, while supplies last, by contacting Brimacombe Guest Services at the Main Office in the East Chalet.

3. 8-Week Ski Package Rental includes skis, boots and poles. 8-Week Snowboard Package Rental includes snowboard and boots. 8-Week Helmet Rental is available separately.

8-Week Tot Ski Package Rental and 8-Week Tot Snowboard Package Rental is available at a special rate to all children registered in a Parent & Tot Program. The 8-Week Tot Ski and Snowboard Rental Packages include a helmet.

4. Once purchased, a rental agreement must be completed for each renting participant and submitted at initial pick up. A link to this form will be made available after purchase, in advance of pick up, as well as a hard copy available at pick up. 

Renters under the age of 18 require a parent/guardian signature on the rental agreement.

5. A credit card or cash deposit of up to $350 is required on EACH equipment rental at initial pickup. 

6. 8-Week Snowboard Package Rentals, Non-Take-Home 8-Week Ski Package Rentals (including 8-Week Tot Packages) and 8-Week Rental Helmets will be available for pick up on the day of each lesson from the Rental Shop and must be returned the same day.

7. Most 8-Week Ski Package Rentals are available to take home for the duration of the 8-Week Lesson Program – they do not need to be picked up and returned to our Rental Shop each week. 

To qualify for a take-home package, you MUST pick up your 8-week Ski Package Rental in advance during the designated pick up period. Take-Home Ski Packages are available on a first-come, first-serve basis while supplies last. 

Take-home 8-week Ski Package Rentals will be available for advance pick-up from November 18 - December 23. 

Take-Home Ski Package Rentals must be returned the last day of your program. Late returns will be subject to the late fees indicated on your rental form.

8. No program credits or refunds will be considered on 8-Week Rentals without the purchase of Lesson Program Protection.

1. A complete application form and payment must be received in advance of the program start date.

2. Program applications will be processed on a first-come, first-serve basis, based on availability. Limited spots are available.

3. Each participant must complete and sign Brimacombe's 2019/20 General Waiver upon purchase. All participants under the age of 18 require a parent/guardian signature on their waiver. A Program Package will not be released until a completed waiver has been received.

4. Your 4-Week Program fee includes: one (1) four-week equipment rental package including a helmet; three (3) one-hour group beginner lessons; and a Program Card providing lift/slope access for the equivalent of four (4) half-day all-access lift tickets.

5. 4-Week Rental Packages will be available for pick up on the day of each lesson and must be returned the same day.

BONUS! Most 4-Week SkiRental Packages (excluding the helmet) are available to take-home for the duration of your 4-Week Program, meaning you don't need to pick your skis, boots and poles up and return them to our Rental Shop each week. Take-Home Ski Rental Packages are available on a first-come, first-serve basis while supplies last. 

Please note, multi-week helmet rentals are not available to take home. All helmet rentals will be available for pick up on the day of each lesson and must be returned the same day.

Full details on your rental package will be provided to the email address you provided at registration, a month prior to your session start date.

6. All Snow School participants are required to wear an appropriate ski/snowboard helmet during their lesson. A helmet rental is included as part of all 4-Week Discover Programs. Brimacombe is not responsible for lesson time missed due to failing to wear a helmet.

7. Lessons will take place in Weeks 1 through 3. No lesson will be provided in Week 4. 

8. Your program fee includes a Program Card that provides lift/slope access for four consecutive weeks during the session timeslot selected at registration. The day of the week and session time will be printed on the card.

Should you wish to hit the slopes before your lesson or after your Program Card expires, you will need to purchase a lift ticket, Season Pass or Membership.

9. All participants must wear their valid Program Card to participate in their lesson as well as to access lifts/slopes during the specified Session time period. This card must have a recent photo of the participant on it. Photos can be submitted electronically during or after registration or they can be captured in-person at Brimacombe’s Main Office during posted office hours. We strongly recommend completing these steps prior to the first day of lessons! Brimacombe is not responsible for lesson time missed due to pick up wait times on the first day.

10. Participants may not participate in their lesson or use their program lift/slope access without their Program Card. If the Card is misplaced or forgotten, a complimentary Lost/Forgot Program Card lift ticket may be issued once per season at Guest Services. If you forget your Card a second time you will have to purchase a regular priced lift ticket.

11. If your Program Card is lost or stolen, a replacement card may be reprinted once per season for $75+HST. There are no complimentary lost card reprints. After one reprint per season, a replacement card must be repurchased for $125+HST.

12. Program cards are non-transferable and remain the property of Brimacombe. Any person found lending their card to anyone or breaking facility rules may have their card privileges cancelled and their position in the lesson program terminated with no refund. We reserve the right to revoke your card at anytime with no refund.

13. Brimacombe reserves the right to cancel any program/lesson prior to the start of the program due to lack of enrolment, weather conditions, staff changes or other considerations.

14. Missed lessons by students in the 4-Week Program cannot be made up.

15. Instructors are unable to wait for participants who are running late. If you are running late for your lesson, we will make every attempt to assist you with meeting up with your class/Instructor; however, the facility is quite large and the staff will not remain in the same area each week. Brimacombe is not responsible for lesson time missed due to arriving late.

16. No program credits or refunds will be considered without the purchase of Lesson Program Protection.

17. If Brimacombe is open, the program will run. The program runs on the same day and time for 4 consecutive weeks. In the event of a facility closure, program participants will be provided with full day lift/slope access for the participant in the 5thweek on the same day of the week as their session, in lieu of the cancelled lesson(s) and/or unused lift ticket(s).

Due to high enrolment numbers in our multi-week programs, we are unable to call participants in the event of an unscheduled closure. Please check the email address you provided at registration, call our Snow Line (905-983-7669/1-877-672-2582) or check our website and social media accounts for updates. 

18. If you miss your final lesson, we will hold your report card for you at the Snow School until April 30.

19. A $30+HST Administrative Fee will be charged for all return cheques.

20. Brimacombe reserves the right to amend these terms and conditions at any time.

1. Each 5-Lesson Flex Card is redeemable for up to 5 individual private lessons, (including any applicable added participant spots) as listed on the card, during the season in which it is purchased. 

Flex Card lessons are non-refundable and unredeemed lessons cannot be carried over to the next season.

2. Flex Card may be shared between or transferred to another participant. 

To help prevent fraudulent use, please only share your card and Card ID number with trusted individuals. Brimacombe is not responsible for fraudulent activity on a Flex Card.

3. Flex Cards will be available for purchase beginning August 26, 2019. Lesson timeslot selection will open October 28, 2019 and selection windows will be offered in blocks in order of card purchase.i.e. block one participants will be provided with a selection window first, after which selection will be opened up to block two, etc.

4. The number of timeslots available at each time will be limited, and selection will be based on availability. Those looking to book popular timeslots are advised to purchase early and take advantage of their time slot selection window.

Lessons may also be booked throughout the season by phone, in person or by email to snowschool@brimacombe.ca, on a first come, first serve basis, based on availability. Cancellations must also be completed by phone, in person or by email to snowschool@brimacombe.ca.

Please note, bookings and/or cancellations will not be accepted through social media, email addresses, other than the one listed above, or any other communication channel other than that listed as approved above.

5. Instructor requests can be made in advance or at time of booking

We do our best to fulfill all requests, however the schedules and availability of our instructing staff varies. We cannot guarantee fulfillment of all requests, nor can we guarantee the same instructor for each individual private lesson. 

If you are looking for more consistency, please check out our NEW 8-Week Private Program.

6. Card ID number is required at the time of booking to secure spot.

7. Private lessons with more than one student must be of similar age and ability level, unless previously discussed and approved by the Snow School Administration.

8. Each participant in a private lesson must complete and sign Brimacombe's 2019/20 General Waiver prior to participating in a lesson. All participants under the age of 18 require a parent/guardian signature on their waiver. 

9. Participants in pre-booked lessons mustcheck-in at the Main Office in the East Chalet, before gathering at the meeting area for their lesson. 

10. All participants must wear a valid lift ticket, Season Pass or Membership, to participate in each lesson. 

The private lesson fee is for the lesson instruction only. If the participant is not a member or does not have a valid Season Pass, they must purchase a lift ticket. 

A $20 private lesson lift ticket is available to each participant at check-in - valid for the duration of the one-hour lesson. If you wish to ski before or after the lesson, please explore longer lift ticket options by visiting brimacombe.ca/lift-tickets.

11. All Snow School participants are required to wear an appropriate ski/snowboard helmet during their lesson. Participants may bring their own helmet or choose a rental option for an additional fee. 

Brimacombe is not responsible for lesson time missed due to failing to wear a helmet and/or an appropriate helmet.

12. Brimacombe is not responsible for lesson time missed due to arriving late. If you are late for your lesson, depending on our booking schedule, your lesson may be shortened to the available time left. Missed lessons will be subject to our cancellation policy.

13. All private lesson cancellations by the participant must be made at least 24 hours prior to the lesson start time, regardless of the reason. Cancellations made less than 24 hours prior to the lesson start time will be subject to a $30 Cancellation Fee. All outstanding fees must be paid prior to next lesson.

14. Brimacombe reserves the right to cancel any lesson due to weather conditions, staff changes or other considerations. 

In the event of a facility closure, due to high enrolment numbers in our lessons and programs, we are unable to call participants in the event of an unscheduled closure. Any email updates will be sent to the email address you provided us for our files, or alternately you can call our Snow Line (905-983-7669/1-877-672-2582) or check our website and social media accounts for updates. 

15. When a private lesson is cancelled, regardless of the reason, it is the responsibility of the participant to book a new timeslot. Our season typically comes to a gradual end after March Break.

16. If Brimacombe is open, scheduled lessons will run. 

17. A $30+HST Administrative Fee will be charged for all return cheques.

18. Brimacombe reserves the right to amend these terms and conditions at any time.

 

1. Program registrations will be processed on a first-come, first-serve basis, based on availability and must include a complete application form, payment, 2019/20 General Waiver and 2019 Winter Camp Health & Safety Form, as well as any additionally required health forms.

2. As part of Brimacombe's Member Perks Program, active Members in good standing are eligible for 10% off Winter Camps.

To qualify for the savings, the participant must be an active Member in the season in which they are registering for programs in, at time of registration. Please note, Season Passes (ex. Night Season Passes, Magic Passes, etc.) do not qualify for Member Perks.

3. Each participant must complete and sign Brimacombe's 2019/20 General Waiver upon purchase. All participants under the age of 18 require a parent/guardian signature on their waiver. Participant will not be able to join the Camp until a completed waiver has been received. Brimacombe is not responsible for lesson time missed due to delays in completing the waiver.

4. Each participant must complete and sign a 2019 Winter Camp Health & Safety Form upon purchase. Participant will not be able to join the Camp until a current Health & Safety Form, and any additionally required health forms, have been received. Brimacombe is not responsible for lesson time missed due to delays in completing health and safety forms.

5. Your program fee includes a full day lift ticket valid 9:00 a.m. to 4:30 p.m.. Should you wish to hit the slopes after your Camp Lift Ticket expires, you will need to purchase a separate lift ticket, Season Pass or Membership.

6. Brimacombe reserves the right to cancel any program/lesson prior to the start of the program due to lack of enrolment, weather conditions, staff changes or other considerations.

7. We will make every attempt to accommodate requests for specific groups; however, groups are created based on age and ability level and due to the high volume of enrolment in some of our camp programs, we unfortunately cannot guarantee accommodation of all requests.

8. Instructors are unable to wait for participants who are running late. If you are running late for your camp, we will make every attempt to assist you with meeting up with your group/Instructor; however, the facility is quite large and the staff will not remain in the same area each week. Brimacombe is not responsible for lesson time missed due to arriving late.

9. Brimacombe’s Refund/Transfer Policy for Winter Ski and Snowboard Camps is as follows: 

Cancellation Time Options Fees
Up to 24 Hours From Purchase Full Refund to Original Payment N/A
Up to 14 Days Prior to Camp Start Date Refund to Original Payment Method
OR 
Transfer (based on availability)
Admin Fee:$30.00
Less than 14 Days Prior to Camp Start Date Refund to Brimacombe
Gift Card
---------------------------------------------
Transfer (based on availability)

Cancellation Fee:$50.00
---------------
Admin Fee: $30.00
As of Camp Start Date No Refunds
---------------------------------------------
With Medical Note: Transfers (based on availability) for Missed Days
N/A
----------------
Admin Fee: $30.00

This Refund/Transfer Policy applies to Camp Fees, Camp Equipment Rental Packages and Camp Lunch Purchases. All fees are subject to HST.

10. Program classes are held in all weather conditions.If Brimacombe is open, camp programs will run. 

Due to high enrolment numbers in some of our camps, we are unable to call participants in the event of an unscheduled closure. Please check the email address you provided at registration, call our Snow Line (905-983-7669/1-877-672-2582) or check our website and social media accounts for updates. 

11. All Snow School participants are required to wear an appropriate ski/snowboard helmet during their lesson. Participants may bring their own helmet or choose a rental option for an additional fee. Brimacombe is not responsible for lesson time missed due to failing to wear a helmet and/or an appropriate helmet.

12. A $30+HST Administrative Fee will be charged for all return cheques.

13. Brimacombe reserves the right to move students to the appropriate lesson or program for their ability.

14. Brimacombe reserves the right to amend these terms and conditions at any time.